Learn how to register on the new Metrash app in Qatar with this step-by-step tutorial. Includes screenshots and troubleshooting tips.
metrash new app
metrash new app is a must-have for residents in Qatar, providing access to essential government services such as visa renewals and traffic violation inquiries. If you’re using the app for the first time, this guide will take you through the registration process step by step:
Step 1: Download the Metrash New App
Before registering, ensure you have downloaded the latest version of the app.
- For Android: Google Play Store
- For iPhone: Apple App Store
Note: Make sure your device is is compatible with iOS 13 and later, as well as Android 29 and above and connected to the internet and has enough storage for installation.

Step 2: Open the App & Select Languag
- Launch the Metrash new app.
- Choose your preferred language (Arabic or English).
- Click Continue to proceed.

Step 3: Enter Your QID and Mobile Number
To register, you need to provide:
✔ Qatar ID Number (QID) ✔ A mobile number linked to your QID
- Ensure your mobile number is registered under your QID to avoid errors.
- Tap Next after entering the details.
Step 4: Receive & Enter OTP
Once you submit your details, an OTP (One-Time Password) will be sent to your mobile.
- Check your SMS inbox for the OTP.
- Enter the 6-digit code in the app.
- Click Verify.
Note: If you don’t receive the OTP, wait for a few seconds or click ‘Resend OTP’.

Step 5: Set Up a Secure Password
For security purposes, the app will ask you to create a password.
🔹 Use 8+ characters (letters, numbers, and symbols) 🔹 Avoid using obvious passwords (e.g., “12345678”) 🔹 Confirm the password and click Submit
Note: Your account is now registered
Step 6: Metrash new app login
After successfully registering, you can easily access your account:
- Open the Metrash app.
- Enter your Qatar ID and password, then tap “Login”.
- You’re now ready to use Metrash2.

Note: If you have already registered on Metrash2, you can use the same login credentials for quick and easy access.
Metrash app services
The Metrash app offers key services for citizens and residents in Qatar, like managing traffic violations, vehicle registration, and visa tasks. Here’s a quick guide to using it:
Qatar Traffic Services
Qatar Traffic Violation Check and Payment
- Step 1: Download the Metrash app.
- Step 2: Log in or create a new account.
- Step 3: Go to the main menu and tap on Traffic Services.
- Step 4: Enter your Qatar ID, vehicle plate number, and company ID.
- Step 5: View your violations, including the date, time, location, and fine details.
Qatar Vehicle Registration Renewal
- Step 1: Select the violations you want to pay.
- Step 2: Enter your credit/debit card details securely.
- Step 3: Receive a confirmation message once the payment is complete.
Accident Registration in Qatar
- Step 1: Download and log in to the Metrash app.
- Step 2: Tap on Traffic Services on the dashboard.
- Step 3: Select Vehicle Services.
- Step 4: Tap on Renew Vehicle Registration.
- Step 5: Enter your QID, plate number, and mobile number.
- Step 6: Follow the on-screen instructions to complete the renewal process.
Report Traffic Violation in Qatar
- Step 1: Download the Metrash app and log in.
- Step 2: Tap Traffic Services.
- Step 3: Select Traffic Accident.
- Step 4: Tap on Accident Registration.
- Step 5: Enter vehicle details, including plate number, owner’s QID, and mobile number.
- Step 6: Add other vehicles involved and upload a photo of the car’s plate number.
- Step 7: Review and submit the details.
- Step 8: You’ll receive an SMS with further instructions for completing the claim.
Qatar Residency Services
Check Qatar ID Status
- Step 1: Open Metrash and log in.
- Step 2: Tap on Profile from the main dashboard.
- Step 3: In wallet section view your Qatar ID status.
Renew Qatar ID
- Step 1: Log in to Metrash app.
- Step 2: Open Residency and select Residency Renewal.
- Step 3: Enter your QID details, choose the renewal period (1-3 years), and proceed.
- Step 4: Select your delivery address and pay the renewal fees.
- Step 5: Track the renewal progress directly in the app.
Qatar Visa Services
Check Visa Status
- Step 1: Log in to Metrash app.
- Step 2: Tap on Visa Services and select Visa Follow Up.
- Step 3: Enter your visa number or passport number to check the status.
Apply for Family Visa
- Step 1: Log in to Metrash and tap the Visa icon.
- Step 2: Select Issue Visa and choose Family Visa.
- Step 3: Complete the application and upload required documents.
- Step 4: Submit the application and track its status via the app.
metrash new app helpline
For any issues or assistance, contact the Metrash support team:
- Helpline: 2342000
- Email: [email protected]
- Website: portal.moi.gov.qa
Watch the video below to get a quick tour of the new Metrash app and explore its user-friendly features
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- metrash registration for wife & children – new feature
How do I register on the Metrash app?
Simply download the app, sign in with your QID or passport details, and follow the setup instructions.
What services can I access through Metrash?
The app provides services for traffic violations, vehicle registration, residency management, visa processing, and more.
Is the Metrash app free to use?
Yes, the app is free to download and use, though some services may require payment.
Can I pay fines through the Metrash app?
Yes, you can easily pay traffic fines and other fees directly through the app.
Can I renew my vehicle registration on Metrash?
Yes, you can renew your vehicle registration and get an instant e-copy through the app.
What is Metrash used for in Qatar?
Metrash is an official app that allows residents and visitors in Qatar to access government services like visa applications, residency renewals, traffic fine payments, and more
Where do I get the activation code for Metrash?
When you register on Metrash, the activation code is sent to your registered mobile number via SMS. You need this code to complete the setup and start using the app.
Why is the Qatar ID important?
The Qatar ID (QID) is an essential document for residents, serving as proof of identity and allowing access to services like banking, healthcare, and government transactions.
How can I check the number of SIM cards registered under my Qatar ID?
You can check the number of SIM cards linked to your QID by visiting the official websites of Ooredoo or Vodafone Qatar, or by using their customer service options.
How do I remove a device from my Metrash2 account?
To remove a device from Metrash2, go to the app settings, select “Deactivate Device,” and confirm the removal. You can then register on a new device if needed.
In short, metrash new app makes managing your important government tasks in Qatar simple and quick. From checking and paying traffic fines to renewing your vehicle registration, handling residency, and managing visas, everything is at your fingertips.
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