how to check traffic violation fines via new metrash app 2025

Q: How can I check traffic violations on Metrash?

Open the Metrash app → Go to Traffic Services → Select Vehicles → Enter your plate number and vehicle type → Choose "Violation" to view any fines or violations.

Q: What if no data is found when I search for violations?

If you see a message like "No data found" , it means there are no traffic violations recorded under that vehicle plate number.

Q: Does Metrash show details of each violation?

Yes. Each recorded violation includes the date , time , location , type of violation , and the fine amount .

Learn how how to check traffic violation fines in minutes using the new Metrash app. Step-by-step guide with screenshots, FAQs, and troubleshooting tips included.

how to check traffic violation fines

how to check traffic violation fines is crucial to avoid penalties or issues with your vehicle registration. With the new Metrash app update, it’s now easier and faster to check your fines directly from your smartphone. Here is how:

1- Download Metrash app from the Google Play Store or App Store.

2- Open the Metrash app on your phone.

3- From the main menu, tap on Traffic Services.

4- Select Vehicles.

5- Enter your vehicle plate number and select your vehicle type.

6- Choose the “Violation” service.

7- You will see the violation details including date, time, location, and fine amount or a message saying “No data found” if there are no violations.

✅ Optional: Pay Your Fine Immediately

You can pay the fine via credit/debit card directly in the app.
A confirmation receipt will be saved in your “My Documents” section.

Common Questions About Traffic Fines on Metrash

Here’s a list of Common Questions About Traffic Fines on Metrash:

How can I check traffic violations on Metrash?

Open the Metrash app → Go to Traffic Services → Select Vehicles → Enter your plate number and vehicle type → Choose “Violation” to view any fines or violations.

Can I pay traffic fines through Metrash?

Yes, you can pay your traffic fines directly within the app under Traffic Services → Violations → Select the violation → Tap Pay.

What if no data is found when I search for violations?

If you see a message like “No data found”, it means there are no traffic violations recorded under that vehicle plate number.

Can I check violations for multiple vehicles?

Yes. Simply go to Traffic Services again and enter the plate number of the other vehicle you own or manage.

Does Metrash show details of each violation?

Yes. Each recorded violation includes the date, time, location, type of violation, and the fine amount.

Can I dispute a traffic violation through Metrash?

While Metrash shows the violation details, to file a dispute you may need to contact the Traffic Department or visit their official portal.

What types of violations can appear in Metrash?

Common violations include:
◾ Speeding
◾ Illegal parking
◾ Running a red light
◾ Driving without a valid license or insurance

Is there a deadline to pay traffic fines?

Yes, traffic fines must be paid within a specified time to avoid additional penalties. The app will usually notify you about the due date.

Troubleshooting Tips

If you’re facing issues while checking or paying traffic fines on the Metrash app, try these quick troubleshooting tips to resolve common problems like:

1. App Not Opening or Crashing

Make sure your app is updated to the latest version from the Play Store or App Store.
Restart your phone and try again.
If the issue continues, uninstall and reinstall the app.

2. “No Data Found” Message

Double-check that you entered the correct vehicle plate number and selected the right vehicle type.
If your vehicle is newly registered, violations might not yet be in the system.
If you believe a violation should exist, try again later or contact the Traffic Department.

3. Unable to Pay Fine

Check your internet connection and try again.
Make sure your bank card is active and has sufficient funds.
Sometimes, the payment gateway might be down temporarily, wait a while and retry.

4. Blank or Frozen Screen

Force close the app and reopen it.
Clear the app cache from your phone settings.
Restart your device if the problem persists.

5. App Not Showing Latest Violations

Tap the refresh icon or log out and log back in.
Try checking again after a few hours; sometimes there is a delay in updating records.

6. Login Issues

Make sure your QID and phone number are correctly registered.
If you’re locked out, use the “Forgot password” option or reset your credentials via the MOI portal.

7. Language Barrier

Switch app language from Arabic to English (or vice versa) using the Settings option in the app for better understanding.

8. Still Not Working?

Contact Metrash Support or visit the Ministry of Interior (MOI) website for technical help.
You can also visit a Traffic Department office for assistance.

In summary, how to check traffic violation fines via the new Metrash app is now simpler than ever. With just a few taps, you can stay updated and avoid unnecessary trouble with the authorities.